<< Click to Display Table of Contents >>   Virola User Roles > Admin role > Managing users

General

 

Virola admin is responsible for managing users and can do the following actions:

 

 

1.Create users

2.Suspend user accounts

3.Assign admin and moderator roles

4.Update user name, change or reset user password and edit user avatar

5.Set user permissions

6.Delete users

 

What is the difference between deleting a user and suspending a user account?

 

When an administrator deletes a user, then all conversation history along with attachments is removed. This operation is very destructive and is not recommended.

 

If the person no longer works in your organization and you want to deactivate their profile without losing conversation history and attachments, you can suspend user account. In this case all conversations and attachments will be stored intact.