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The perpetual license is provided lifetime for the current Virola version (2.X). All updates and bug fixes within the current version are provided for free without additional charges. The release of each new major version is planned approximately once in 2-3 years and is based on the necessity to continue product development on a new level, eliminating compatibility issues.
Virola customers can upgrade to a new major Virola version with a 50% discount after the release date of a major version. If the license was purchased less than one year before the release date, the upgrade to a major version is provided for free.
Technical support is provided for free in Virola customer support chat or by email. This support includes guidelines and bug fixes. Modifications of existing functionality or development of new features by request can be done for free within the current Virola version, if these features or modifications are requested by other Virola customers and the Virola product development team finds them relevant to the current Virola version.
Please note! Custom software development is not included in free technical support and can be discussed individually.