Issues tracking and meetings

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Issues tracking and meetings

General

 

In Virola client it is possible to report issues and create tasks for co-workers. Such tasks and issues can be assigned to co-workers and will appear in the Task board (Scrum board, Kanban board), where their progress can be tracked. While creating an issue you can do the following:

 

assign it to any of your teammates

set priority

choose an issue type.

 

Moreover, to demonstrate an issue you can attach screenshots and video files. Screenshots appear as images preview, thus there is no need to download them to view.

 

How to create an issue

 

To create an issue you need to do the following:

 

1.In the messages input area click on "Message" and choose "Issue" from the appeared list
 

Create an issue

Create an issue

 

2.Set issue format. By default issue format, like in messages, is set to "Plain". However, you can change it to "HTML", "Markdown" or "Code" by clicking on the "Plain" link and choosing the needed format
 

Issue format

Issue format

 

3.Set issue priority. By default "Normal" priority is set. By clicking on "Normal" link you can change to "High" or "Urgent" priority
 

Issue priority

Issue priority

 

4.Select issue type by clicking on "Task" link
 

Issue types

Issue types

 

5.Set issue status by clicking on "Backlog" link
 

Issue status

Issue status

 

6.Select the user you would like to assign the issue to

Assigning issue

Assigning issue

7.Created issue will have the following look in the conversation
 

The issue created in the group chat room

The issue created in the group chat room

 

8.Issues can be also tracked on the task board which can be opened by clicking on the "Scrum board" icon above the conversation rooms toolbar
 

Issues on the task board

Issues on the task board

 

 

Issue types

 

When creating an issue, you can select among different types:

 

Issue type

Issue type

 

1.Task represents an activity. It contains description of individual work item (detailed, technical)

2.Subtask is similar to a task

3.Bug reports an issue and should contain detailed issue description. It is very convenient to use Markdown to create bug description

4.Epic captures a large body of work. It is essentially a large user story that can be broken down into a number of smaller stories. It may take several sprints to complete an epic

5.Story or user story is a software system requirement that is expressed in a few short sentences, ideally using non-technical language

6.Feature request describes a feature which should be developed for the software

7.Merge request is a request to merge the code from one branch to another

 

Issue statuses

 

When creating the issue or while working on it you can change its status:

 

Issue statuses

Issue statuses

 

1.Backlog is planned & need to be done task in order to complete the project

2.To Do is a task which should be completed by an assignee, i.e. the person who is responsible to complete a task or resolve an issue

3.In Progress status tells that the task is being worked on

4.To Verify status shows the task has been completed and should be verified by an assignee

5.Done status shows the task has been completed

6.Declined status indicates the task was declined. In this case it is necessary to specify the reason

 

Editing an issue

 

It is possible to edit an issue by right clicking on it:

 

Issue editing

Issue editing

 

1.Turn Into Regular - this option will turn the issue into message

2.Issue Settings - by clicking this option you can change issue type, status and assign it to a different person
 

Issue settings

Issue settings

3.Turn Into Meetings - you can create a meeting from the issue

4.Delete issue - select this option if you would like to remove the issue

5.Edit Text - you will be able to edit the text of the issue after choosing this option

6.Attach File - the file can be selected and attached

7.Copy Message - you can copy the text of the issue

8.Select all - all texts in the chat room will be selected