<< Click to Display Table of Contents >>   Communication process > Messaging

General

 

Text messaging is supported between all Virola users and in all group chat rooms. To send a message a user needs to do the following:

 

1.Open a chat room (private or group) by clicking on it in the list or create a new private or group chat conversation

2.In the text input area type a message (1)

3.Add an emoticon if necessary (4)

4.Choose message format (2)

5.Select message priority (3)

6.Attach a file if necessary (5)

7.Press "Enter" or click "Send" button (6)

 

 

Reply to

 

To reply a message and have it quoted you need to:

1.Right click on the message

2.Select "Reply" from the context menu

 

 

3.After that the quoted message will appear in the text input area, where you can type a response

 

 

4.Press "Enter" or "Send" icon to have the message sent

 

 

Notifications count

 

Virola shows the number of unread messages in each chat room:

 

 

The total number of unread messages for all Virola profiles (even if they are not logged into) on the device is displayed in system tray icon on Windows and as badge on icons on Mac OS and iOS:

 

 

Message views count

 

Below the message it is possible to see how many people and who exactly read it. The number next to the "eye" icon shows how many people read it. If you click  on it, you will see who exactly read the message:

 

 

Reactions

By right clicking on the message you can add your reaction to it:

 

 

Most popular reactions are displayed at the top. However, you can select other ones, by expanding the reactions list with help of arrows button.

The selected reaction will appear at the left corner of the message, where you will see all reactions and their count:

 

 

Messages format

 

The following formats are available for the messages sent in Virola client:

 

 

1.Plain text. The text without additional formatting is sent

2.HTML. HTML tags can be used to format the text

 

1.HTML formatted text

2.An example of the HTML formatted text in the chat history area
 

3.Markdown. Markdown syntax is supported for the entered text

4.Code. If you need to send a code in an appropriate font, select this option so that the code was clearly displayed in the chat history area

 

 

Messages priority

 

For any message it is possible to set its priority before sending. Priority helps to display proper notifications for the messages and let the chat participants know if the message is urgent or not.

 

 

Thee types of priority are available for the messages sent in Virola client:

 

•Normal

•High

•Urgent

 

Normal priority is enabled by default for all messages. To change the priority you need to click "Normal" link and select "High" or"Urgent" priority from the list.

 

 

Chat rooms order

 

Chat rooms are ordered in the following way:

 

 

1.Pinned - chat chat rooms which were pinned by Virola user

2.Recent - 10 most recent chat rooms are displayed there

3.Private - the list of private chat rooms

4.Meetings - the list of group chat rooms

5.Archived - the list of chat rooms archived by a user

 

To pin or archive the chat room you need to:

 

1.Right click on a chat room

2.Select pin or archive

 

 

 

Emoticons

 

You can add emoticons to your messages while typing:

 

1.Type a message and click "smiley icon" in the text input area

 

 

2.Select an emoticon and click on it to add to message

3.Send a message