The Team Behind Virola Messenger

Who We Are

We are a team of developers who began our journey with Provide Support Live Chat, a product we launched back in 2003 and have been successfully running ever since.

Illustration of live chat system

Challenges We Faced

As our distributed team grew, we realized we needed a reliable messenger for internal communication. However, the solutions available on the market didn't meet our needs.

We faced issues such as

  • data being stored in the cloud,
  • poor audio and video quality during conference calls,
  • no ability to assign tasks directly in chats,
  • and many others.

Building Our Own Solution

To overcome these challenges, we decided to build our own solution - a self-hosted, autonomous messenger that requires no third-party services and stores all data exclusively on the user's own server, while offering a rich set of team management features.

You can explore Virola's journey here

  • 2003
    Launched Provide Support Live Chat

  • 2019
    Started developing Virola Messenger

  • 2024
    Virola moved out of the pre-release stage and became production-ready

Our Mission

We are always happy to connect with our customers, gather feedback, and keep improving the product. Our goal is to deliver a transparent, reliable, and user-friendly tool that simplifies remote work and makes team communication seamless and secure.

Transparent

Open and honest communication with Virola development team

Reliable

Self-hosted solution with no dependencies on third-party services

User-Friendly

Intuitive interface designed to make team communication effortless

Contact Us

Provide Support is a private company incorporated in State Delaware with headquarters in New York, USA:

Illustration of live chat system