Privacy Policy


At Virola, we respect your need for online privacy and protect any personal information that you may share with us when using Virola, in an appropriate manner. Our Privacy Policy is designed to explain how we collect, store, use, disclose, process, and transfer this personal information. For the purposes of this Policy, the term "Services" shall refer collectively to applications provided by Virola, website https://virola.io/. Virola is available as self-hosted and cloud solutions. Depending on the Virola version you use the information we collect may vary.

Types of Data We Collect

Account registration and Workspace data - names and e-mail addresses of yourself and your colleagues, as well as your company name, address, phone number and other contact details that you provide when creating and updating your account in Virola cloud.

For self-hosted Virola version we do not collect any of the listed above details. The download files of server and client versions are available directly.

History of your communication with us - chat transcripts, e-mails, phone calls.

Automatic technical data - IP, location, your browser/operating system/device details, pages viewed, items clicked, time spent at any part of our Services.

Information from third-party platforms – public profile information gathered from social media sites, any interactions with our content on these sites, such as “Likes”, views and shares.

Other data that are necessary for the operation of the Services and are not specifically listed there. Any collection and usage of such information is done in accordance to this Privacy Policy and The Privacy Shield Principles.

Cookies

Virola does not create or use own cookies.

Only third party cookies are used on the Virola website. Third-party cookies and other tracking technologies like web beacons (also known as pixel tags or clear gifs) may also be created by our partners with our permission for the purposes of analytics, marketing campaigns, certain social media functionality in our Services, etc.

All these cookies and other tracking technologies don’t allow us or our partners to collect any personally identifiable information about you. You may choose to deny our own or third party cookies through your web browser settings, but certain features of our Services may become unavailable or non-functional after that.

Data Usage

We use your personal information:

  • to operate, maintain, and provide you with the functionality of the Services
  • to provide customer support to you
  • aggregated anonymous and pseudonymous data are used for analytics and marketing research
We do not use your email address to send commercial messages without your consent.

Sharing of Information with Third Parties

Under no circumstances will Virola sell or trade your personal information to third parties.

Children Personal Data

We do not knowingly collect personal information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information through our Services.

Links to Third Party Websites

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you to carefully read the privacy policy of any website you visit.

Accessing, Updating and Removing Personal Information

Upon request, we will provide you with information about whether we hold any of your personal data. Users who wish to correct, update or remove any personal details including those from a testimonial or a case study throughout our Services may do so either by accessing their user account or by contacting us at support@virola.io.

International Data Transfer

If you reside outside of the United States, please note that we may transfer your personal data outside your country. By submitting your personal data or making this data available while using our Services, you consent to such transfer.

Security

Data privacy and security is the highest priority for Virola. We take all reasonable and appropriate measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our servers are located in the top quality US data centers with 24/7/365 multiple-layer security access, infrastructure and perimeter monitoring.

Privacy Policy Changes

We reserve the right to modify this privacy policy at any time, without prior notice. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of this site following changes to this privacy policy constitutes your acceptance of the changes.

Contacting us

If you have any questions about the Virola Privacy Policy, please contact us at support@virola.io.