Virola Pricing and Licensing

If you need more than 1000 users, please contact our support via live chat or by email

Licensing Policy

• An 'online user' is a user currently connected to the server via desktop or mobile Virola Client app.
• A free Small Team license is installed by default on new self-hosted servers.
• The Perpetual License is valid for one major Virola version (e.g. 2.0.0 includes all 2.x.x updates). Upgrading to the next major version (e.g. 3.x.x) will require payment, but with a 50% discount.
• If the license was purchased less than one year before the new major version release date, the upgrade to the new major version is provided for free.
• The license covers one production server. You may create backup or test server instances, but only one active production server is allowed.
• Attempting to bypass license limits is prohibited.

Technical Support

Technical support is provided for free in Virola customer support chat or by email. This support includes guidelines and bug fixes. Modifications of existing functionality or development of new features by request can be done for free within the current Virola version, if these features or modifications are requested by other Virola customers and the Virola product development team finds them relevant to the current Virola version. Custom software development is not included in free technical support and can be discussed individually.

• The Virola Cloud server is free and intended for testing purposes.
• It is not designed for large user bases or heavy data loads.
• It's a simple way to explore Virola and provide feedback for future improvements.
• In the future, when a full-featured Virola Cloud is launched, usage-based pricing (based on traffic and storage) will apply.
• We'll assist you with migrating from the cloud to a dedicated server when needed.