Open source has its downsides: why some apps choose to stay closed
With all the advantages we know about open-source software, it also has certain downsides that play an important role when it comes to authorizing the software for company needs. Before we start talking about the pros and cons of using open-source software, let's find out what open-source and closed-source software are.
The term 'open source' refers to software whose source code is freely available to the public. It can be freely used, changed, and shared (in modified or unmodified form) by anyone. Proprietary or closed-source software does not share its code, and you get only binary files needed to run the program. By keeping the source code under wraps, software developers can protect their intellectual property, maintain their competitive advantage, and monetize their product when no one else gets to see or modify the code. On the other hand, open-source products are more flexible and can be adapted to meet the specific needs of the organization.
Main differences between open-source and closed-source products
While some organizations choose open-source products because they are free, they do not take into account such things as support, usability, and security. Let's compare these types of software:
| Open-source | Closed-source | |
|---|---|---|
| Usability | In most cases, a primitive and outdated user interface. | Closed-source software often offers better user interfaces and overall user experience. |
| Security | Open-source code gives hackers more room for experimentation. | As the source code isn't publicly available, the software is more secure against potential hackers. |
| Support | Less reliable support, as users need to rely on the assistance of other users and available documentation. | Easy access to professional support, and you can expect a faster resolution of issues. |
| Education | Open-source software is an invaluable resource for learning. Access to the source code gives people the ability to learn for free by studying and understanding the work of others. This can be particularly useful for students and junior developers. | Detailed user manuals, video tutorials, and customer service. |
| Centralization | In practice, many open-source projects suffer from centralization problems, including a single maintainer, a lack of formal governance structures, poor documentation, and limited write access. | Closed-source software tends to offer more consistent development over time and less likelihood of compatibility issues. |
Why some apps choose to stay closed
Due to a mix of strategic, financial, technical, and legal reasons, many apps choose to stay closed. This allows developers to protect their intellectual property, monetize projects, control development, provide high-quality support with the product, resolve legal and compliance concerns, and control their brand.
Still, some organizations prefer using open-source software for their corporate needs. However, when selecting an open-source app, you should be aware of the following issues:
- Possible licensing risks. You need to pay attention to the type of license of the open-source software you are going to use. If you integrate the free open-source software with your closed-source app, some types of licenses may require you to keep your source code open too.
- Security vulnerabilities. There is no guarantee that security issues will be addressed right away. At the same time, attackers can inspect the open code for flaws and use them to run malicious code. E.g., Log4j vulnerability.
- Hidden costs. You may need additional resources to customize and maintain a free open-source app.
- No formal accountability. Open-source maintainers aren't contractually obligated to support you. You are on your own if something breaks.
- Lack of documentation and support. There may be outdated or incomplete documentation. There is also no guarantee that community support will be accurate.
While selecting between open-source and closed-source applications, be aware of the facts described above. High-quality support always costs money. If you are not ready to invest the resources of your team, you need to select the vendor that will offer the right software for your corporate needs.