Group chat room management and moderation

Group chat room management and moderation features help organize smooth and efficient business communication. Group chat rooms are used for various purposes:

• Communication & Collaboration. Employees can share ideas, updates, and feedback with their co-workers.
• Project Management. Teams can coordinate tasks, share documents, and discuss project details efficiently.
• Social Interaction. Group chats help employees stay connected, share news, and plan events.
• Customer Support. Businesses create group chats for customer service, addressing issues, and providing instant support.
• Educational Purposes. Team leaders can share useful guidelines and help new employees with onboarding recommendations.
• Networking. Professionals use group chats to exchange ideas, job opportunities, and industry insights.

In Virola corporate messenger it is easy to organize efficient communication in group chat rooms with the help of group chat room moderation and management features.

Group chat room moderation

• Editing and deleting messages sent by other users. A chat room moderator can change or delete messages sent by other users to guide the conversation and shape the room's communication style and atmosphere.
• Changing message type. A chat room moderator can convert a regular message into an issue or meeting. This is an excellent way to address issues efficiently and keep important matters in focus.
• Managing files attached to messages sent by other users. A chat room moderator can attach files to messages sent by other users, remove or rename attached files.

Group chat room management

• Adding and deleting users from a group chat room. A group chat room moderator can add and remove users.
• Renaming group chat room. A group chat room moderator can change the name of the group chat room.
• Granting moderator rights. A group chat room moderator can assign moderator rights to another participant.
• Regulating user permissions within the moderated group chat room. A group chat room moderator can restrict permissions for all users or certain users within the group chat room.
• Activation or deactivation of the following chat room options:
  • an ability to add new users to the group chat room automatically
  • an ability for users to add themselves via a deep link to the group chat room
  • an ability for users to leave the chat room
• Clearing the chat history in the moderated group chat room.

If a user has permission to create group chat rooms, they automatically become the moderator of any group chat room they create.

Additionally, an administrator who is a member of the group chat room can assign the moderator role to any room participant.