How to create an issue from scratch
With Virola corporate messenger you can create a Scrum environment for your team with help of a single application. All communication and issues tracking can be done within Virola.
To create an issue from scratch:
- Choose the 'Issue' message type from the list above the message input field
- Use appeared options to set the issue properties
- Type the issue description in the message input field. The first paragraph will be used as the issue title
- Send the message
Right after sending the message, it will appear as a task in the chat history and on a Scrum board. The assignee can change the status after the task completion or reassign it to a different person.
Additional comments can be added to the task history as simple message updates. Attachments can be added to the task via drag-and-drop, screenshots can be pasted from the system clipboard.