Issue tracking


If someone messaged in the chat room describing a certain issue, you can convert that description into an issue with just a click of a button. It doesn't matter who posted that message and when. Messages are stored timelessly in Virola.

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If there is a newly discovered bug, you can create an issue from scratch by typing a message and setting "Issue" type for it.

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To have an exhaustive description of a problem sometimes it is necessary to illustrate it with a video or an image. Virola allows you to attach files of any type to your issues and access them as they are needed. A single issue can have multiple attachments and you can download or delete the attachments at any time.

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Virola is designed to make developers' communication as smooth as possible.


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Issues are categorized into a few different types. You can select one of these types when posting an issue in order to give a clearer description of the issue: Task, Subtask, Bug, Epic, Story, FeatureRequest and MergeRequest.

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You can also set different priorities, such as Normal, High or Urgent to your issues and assign issues to the right person right from the chat room.

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Another handy feature is the Issue Status. You can select from Backlog, ToDo, InProgress, Verify, Done, Declined. This helps most efficient tracking of all the current issues.


Issue Status, Priority level and the person the issue is assigned to can be changed at any time.


The Task Board is a separate space inside the Virola messenger which helps you to review and manage all current and past tasks. By default, when you open the Task Board, you will see all the issues in the order they were added and updated.

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If you are searching for some specific issues to see if there were any updates, you can filter our the Task Board by Issue Type, Issue Status or Assignee. You can only one of these filters or all of them at once.

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