6 ways you can use Virola self-hosted corporate messenger

October 31, 2024

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There are many ways to utilize corporate messengers for your business needs. Virola self-hosted corporate messenger offers a wide range of features, which can help to support customers, create topic-based channels, or organize online classes. It's a great tool not only for collaboration but also for customer service, education, or communication in topic-based groups. Check our blog post to learn how to use Virola corporate messenger for your business or communication needs.

Support your customers through Virola

Apart from using Virola as a corporate messenger for internal business communication, it is possible to organize personalized customer service through it. This type of customer service or tech support works great if you need to assist customers with complicated issues privately or organize communication topic-based channels. Thus, to start assisting your customers through Virola messenger you need to:

1. Grant or restrict all necessary permissions for your users in the Administration / Permissions menu. E.g., limit the ability to create private and/or group chats.
2. Create group chat rooms or private chat rooms with your users.
3. Create separate permissions for the group chat rooms where you will communicate with your customers. In such group chats, you can restrict talking, prohibit screen-sharing, or hide user information.
4. Copy a link to the chat room and provide it to your users or provide them with self-registration links, and activate an option to add new users to the selected group chat rooms automatically

Such support type will work great if you want to create a community of your users whom you will assist through topic-based channels where you will answer their questions, announce new products or features, and inform them about recent updates.

Organize dating chats

To find a second half, people join social media networks, dating portals, or dating agencies. Unlike social media networks and dating portals, agencies provide more secure ays to find a partner. They interview agency members personally, collect information about them, and find the most suitable candidates based on their preferences and requirements.

With the help of Virola corporate messenger, dating agencies can organize topic-based chats where they can invite candidates based on their age category, interests, and preferences. This helps to facilitate the process of choosing the right candidate to go on a date.

Run online classes or create an educational portal

Online education is gaining popularity in the modern world. The number of online classes has been rapidly growing. However, for effective online education powerful and reliable communication tools are required. With Virola corporate messenger you can organize online classes in the form of conferences or schedule private lessons where you can:

1. Send files, documents, and educational materials without limitations.
2. Share your screen for better material demonstration.
3. Send nudges to those students who do not respond or get distracted.
4. Have access to conversation history and search for the needed information there.
5. Regulate permissions of your chat room participants and grant or restrict certain features for them.
6. Invite other students to share their screens which will appear in separate tabs and allow you to check the assignments in real time and discuss them with your students.

Organize corporate communication and remote employee monitoring

Effective corporate communication and collaboration is an essential part of any workflow. No matter whether your employees work in an office or remotely, they need a secure and reliable business messenger to communicate with one another.

Apart from communication, you can use Virola business messenger for monitoring your remote employees. There is no need for your employees to stream video from their cameras during their working day. Live avatar will show periodic camera shots instead of your static avatar. This way managers can check what their employees are doing and if they are available at their desks.

Arrange data exchange and storage

Secure data storage prevents people from unauthorized data usage and access to corporate information. Virola corporate messenger can be used not only as a communication and collaboration tool but also as a storage for your corporate data and files. With the help of search options, you can easily find your files and messages. Your co-workers can share links to messages and files which you can open in Virola messenger and access the needed information.

Track tasks and issues

Powerful tasks and issues-tracking features make Virola an ideal tool for effective collaboration. The following functionality can be used in Virola corporate messenger:

1. Creating issues
2. Scheduling meetings
3. Converting messages to issues
4. Setting issues priority
5. Assigning issues
6. Updating issues workflow both in the chat room and on the task board
7. Using task board for issues tracking and management

Task boards and issues tracking systems are essential parts of any collaboration workflow. Virola corporate messenger combines all the tools necessary for effective collaboration in one place and makes the communication process smooth and secure.